Skip to content
Field Service Partners

Extend Your Field-Service Network Into Georgia and the Southeast.

NexMotion Robotics provides qualified onsite support within agreed scope while your organization keeps control of the technology, customer relationship, parts, procedures and escalation.

Partner services

Regional hands for robotics service programs.

A practical support layer for OEMs, distributors, integrators, national service networks and service organizations that need consistent onsite execution in Georgia and the Southeast.

Regional technician coverage
Overflow field service
Break/fix support
Preventive maintenance
Robot inspections
Deployment support
Installation support
Commissioning assistance
Authorized warranty-support visits
Service and upgrade campaigns
Component replacement
Data collection
Site surveys
Customer handoff
Technical documentation
Remote engineering coordination
Robot recovery
Regional programs
Low-risk first step

Start With One Service Call.

The relationship does not need to begin with a large commitment. Start with one controlled assignment and evaluate technical execution, communication, documentation, responsiveness, professionalism, procedure-following and customer-site representation.

Discuss a Pilot Assignment
One Service Call
One Preventive Maintenance Visit
One Robot Inspection
One Deployment
One Installation Assignment
One Site Survey
Six-step workflow

A controlled path from platform review to regional coverage.

01

Platform Review

Review equipment type, manuals, tools, service documents, safety requirements and technical requirements.

02

Scope Definition

Define approved onsite responsibilities, customer-site boundaries, documentation requirements and escalation points.

03

Training & Enablement

Complete required OEM or platform training when supplied for the engagement.

04

Pilot Assignment

Start with a controlled service assignment when appropriate.

05

Performance Review

Review service quality, communication, documentation and technical execution.

06

Regional Expansion

Expand into recurring or wider regional coverage when mutually appropriate.

Vendor & Service Partner Onboarding

Organized enough for procurement and service operations.

NexMotion coordinates standard vendor and service-provider onboarding based on the engagement. Items are provided or completed during vendor onboarding where applicable.

01

Service Agreement

02

W-9

03

Certificate of Insurance

04

Labor Rate Sheet

05

Travel Rate Structure

06

Coverage Definition

07

Safety Requirements

08

Platform Training

09

Service Procedures

10

Work Orders

11

Purchase Orders

12

Reporting Requirements

13

Escalation Contacts

14

Parts Procedures

15

Invoice Procedures

Technical foundation

Hands-on field-service experience for advanced equipment.

Support is grounded in practical work with electrical, mechanical and electromechanical systems, customer sites, measurements, component replacement, troubleshooting and documentation.

Electrical and mechanical troubleshooting

Electromechanical equipment support

Motors, drives and VFD familiarity

Wiring, prints, diagrams and measurements

Controllers, sensors, batteries and charging systems

Robotics and automation component replacement

Customer-facing field service

Structured service documentation

Need equipment serviced?

Request field service.

Tell us what is onsite, what support is needed, and when the work is required.

Request Service

Need regional technician coverage?

Extend your service network.

Discuss Georgia and Southeast coverage for your installed base and customer sites.

Discuss Coverage
Call Request Service