Robotics & Automation Field-Service Capabilities

Hands-on robotics support. Clearly scoped. Professionally documented.

NexMotion Robotics supports mobile robots, autonomous systems and automated equipment through onsite field-service work across Georgia and the Southeast.

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Service scope

Support across mechanical, electrical, sensor, power and connectivity systems.

SERVICE 01

Preventive Maintenance

Mechanical and electrical inspections
Fastener, wheel, caster, drive, battery, charging, controller, cooling-fan, cable, harness, connector and sensor checks
Cleaning, system-health review, error review and maintenance documentation
Preventive recommendations based on observed condition
Maintenance performed according to available manufacturer procedures and agreed service scope

SERVICE 02

Troubleshooting & Diagnostics

Electrical, mechanical and electromechanical fault investigation
Fault and error-code review
Motor, drive, battery, charging, controller, sensor, wiring, cable, harness and communication checks
Intermittent issue review, physical damage inspection and robot recovery assistance
Diagnostic data collection and remote OEM coordination

SERVICE 03

Robot Deployment & Installation Support

Receiving, shipment inspection, unpacking and inventory support
Assembly, site-preparation support and charging-station placement or setup
Startup assistance, functional verification, Wi-Fi checks and site acceptance support
Mapping assistance and route or zone verification when authorized
Operator handoff and deployment documentation

SERVICE 04

Component Replacement

Motors, drives, wheels, casters, batteries and chargers
LiDAR, cameras, ultrasonic sensors, proximity sensors, encoders and controllers
Boards, fans, wiring, cables, harnesses, connectors, E-stop components and mechanical assemblies
Brackets, covers and hardware within equipment design and agreed service scope
Replacement based on service scope, equipment design and OEM authorization

SERVICE 05

Battery & Charging

Visual inspection and condition documentation
Voltage checks, connector checks, cable checks and charging-contact inspection
Charger and dock inspection
Authorized battery or charging-component replacement
Post-repair functional verification

SERVICE 06

Sensors & Perception

LiDAR, cameras, ultrasonic, proximity, encoders, IMUs, navigation and obstacle-detection hardware
Inspection, cleaning, mounting, cable and replacement assistance
Functional verification and troubleshooting
OEM-directed calibration support when authorized
No independent safety certification is implied

SERVICE 07

Electrical & Electromechanical

AC/DC system support within agreed scope
Motors, drives, VFDs, controllers, relays and contactors
Wiring, connectors, prints, diagrams and measurements
Continuity and voltage checks
No licensed electrical contracting is advertised unless separately verified

SERVICE 08

Connectivity & Software-Assisted Support

Error and diagnostic log collection
Wi-Fi, network and fleet-manager connection troubleshooting
Configuration and backup assistance when authorized
Software or firmware update assistance when OEM-authorized
Onsite observations for remote engineering teams and clear separation from proprietary software development

SERVICE 09

Robot Inspections

Request a Robot Inspection

Manufacturer, model, serial number and condition documentation
Visual damage review and operational symptom capture
Error-code, mechanical, electrical, battery and sensor condition notes
Photos, measurements, initial findings and recommendations
Escalation guidance when the issue exceeds onsite scope

SERVICE 10

Field-Service Documentation

Customer/site and service-request details
Manufacturer, model, serial number and initial complaint
Fault information, diagnostic procedures, measurements and photos
Components replaced, work performed and functional testing
Final status, remaining concerns, recommendations, follow-up requirements, technician notes and customer acknowledgement

Exact procedures depend on manufacturer requirements, equipment configuration, technician authorization, safety requirements, customer scope of work and technician qualifications. OEM-supplied or approved components are installed according to applicable manufacturer procedures. Software, configuration and calibration work stays within authorized access levels.

Documentation

Field-Service Documentation is a major differentiator.

OEMs, service organizations and facility teams need clear documentation of what happened onsite. NexMotion structures field reports around the information technical teams need to make the next decision.

Customer / site

Manufacturer

Model

Serial

Service request

Complaint

Initial condition

Fault / error information

Diagnostic procedures

Measurements

Photos

Components replaced

Work performed

Functional testing

Final status

Remaining concerns

Recommendations

Follow-up requirements

Technician notes

Customer acknowledgement

Equipment down?

Need someone onsite?

Regional technical field support for robotic and automated equipment.

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Need equipment serviced?

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Tell us what is onsite, what support is needed, and when the work is required.

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Need regional technician coverage?

Extend your service network.

Discuss Georgia and Southeast coverage for your installed base and customer sites.

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